Since the moment I was introduced to the deeper understanding of how we communicate and the value in our words, I have become more aware of how I communicate. I want to be understood, and I want to be perceived as an understanding person. I don't think it is ever anyone's intention to be misunderstood, but often we misunderstand each other. How does all the miscommunication or misunderstanding happen? It must be a combination of our listening and communication skills or lack thereof. A skill like paraphrasing what was just expressed is important. As leaders we must seek to understand and know how to correctly obtain clarification. If we don't understand the situations, feelings, or problems, it wouldn't be possible to lead effectively. "Seek to understand, then to be understood." I love that quote! I will definitely keep it in mind as I head out into the world to communicate with others.